Kids Store

Where Little Dreams Come True

Terms & Conditions

Terms of Use

Acceptance of Terms

By accessing and using the Kids Store website, you accept and agree to be bound by the terms and provisions of this agreement.

User Responsibilities

As a user of this website, you agree not to:

  • Use the website for any unlawful purpose
  • Post or transmit any malicious content
  • Attempt to gain unauthorized access to any portion of the website
  • Interfere with the proper working of the website

Account Registration

To make purchases on our website, you may need to register for an account. You are responsible for maintaining the confidentiality of your account and password.

Privacy Policy

Information Collection

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or subscribe to our newsletter.

Use of Information

We use the information we collect to:

  • Process your orders and manage your account
  • Improve our website and customer service
  • Send periodic emails regarding your orders or other products and services
  • Customize your shopping experience

Information Protection

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Cookies

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction.

Payment Policy

Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Net Banking
  • UPI Payments
  • Cash on Delivery (limited areas)

Payment Security

All payment transactions are processed through secure payment gateways. We do not store your credit card details on our servers.

Billing

You will be billed at the time of order placement. If we are unable to process your payment, your order will not be shipped.

Currency

All transactions are processed in Indian Rupees (INR).

Return & Refund Policy

Return Policy

We accept returns within 30 days of purchase for items in original condition with tags attached. The following items cannot be returned:

  • Personalized items
  • Underwear and socks
  • Opened toys and games
  • Items marked as final sale

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.

Exchanges

We are happy to exchange items for a different size or color, subject to availability.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

Shipping Policy

Shipping Areas

We currently ship throughout India. International shipping is not available at this time.

Shipping Time

Orders are typically processed within 1-2 business days. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery location. Free shipping is available on orders over ₹999.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your package.

Product Safety

Quality Assurance

All products sold at Kids Store undergo rigorous quality checks to ensure they meet safety standards for children.

Age Recommendations

Please pay attention to age recommendations on products as they are designed with specific developmental stages in mind.

Choking Hazards

Some products may contain small parts that pose choking hazards for children under 3 years. Always supervise children during play.

Material Safety

We prioritize non-toxic, BPA-free, and phthalate-free materials in our products whenever possible.