Kids Store

Placing an order is simple! Just browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or log in, provide shipping information, and complete payment.

We accept various payment methods including:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• Net Banking
• UPI Payments
• Cash on Delivery (available in select areas)

You can modify or cancel your order within 1 hour of placing it. After that, the order enters our processing system and cannot be changed. If you need to make changes after this window, please contact our customer service team immediately.

We offer two shipping options:

• Standard Shipping: 5-7 business days (Free on orders over ₹999)
• Express Shipping: 2-3 business days (Additional charges apply)

Currently, we only ship within India. We're working on expanding our services to international locations in the future.

Once your order is shipped, you'll receive a confirmation email with a tracking number and link. You can also track your order by logging into your account and visiting the "Order History" section.

We accept returns within 30 days of purchase for items in original condition with tags attached. Some items like personalized products, underwear, and opened toys cannot be returned for hygiene reasons.

To return an item:

1. Log into your account and go to "Order History"
2. Select the item you wish to return
3. Print the return label and include it with your package
4. Drop off the package at any authorized shipping location

Once we receive your returned item, refunds are typically processed within 7-10 business days. The time it takes for the refund to appear in your account depends on your payment method and bank.

Absolutely! Safety is our top priority. All our products undergo rigorous testing and meet Indian safety standards. We prioritize non-toxic, BPA-free, and phthalate-free materials whenever possible.

Each product page includes recommended age ranges. Additionally, we provide detailed descriptions of developmental benefits and any safety considerations in the product details section.

Yes! We offer beautiful gift wrapping services for ₹50 per item. You can select this option during checkout and even add a personalized message.